Ship to Locations We ship Worldwide. Based on International laws and shipping carrier rules some products are not available for International sale. Larger or heavier items may be designated as available for US sale only. If you are an International customer wishing to buy an item designated as available for US customers only, you may email us to see if the item can be made available with a shipping surcharge.
Our Products Our products are NEW. Most of our products are Brand New and purchased directly from Distributors. Occasionally, we also sell products purchased on Closeout and Inventory liquidations. Unless specifically stated to the contrary, all products are NEW.
Shipping We combine shipping! The buyer pays shipping charges. US orders over $59 ship for FREE!
Standard Shipping Methods and Delivery Times Most parcels will ship from our facilities within three business days (excluding holidays and weekends.) We will send you an email with shipping details when your order is shipped. Standard shipping for US shipments is First Class mail. Heavier parcels may need to be shipped by Parcel Select or Priority Mail.
US customers will usually receive packages within one week. Parcel Select packages may take two weeks or more. Shipments to Alaska, Hawaii, APO/FPO may take longer.
International deliveries will usually take four to eight weeks (or more.) Delays may occur in customs. The USPS will not track an International parcel until it has been shipped for at least 45 days. Insurance claims cannot be filed for 30 days for US parcels--45 for International parcels. If you need something right away, please contact us before purchase to determine if we can accommodate your request and to best method of delivery and the applicable charges. Stated shipping costs are for one address only. Each address must be processed on a separate order.
The value of International shipments must be declared on the customs form. International prices DO NOT include taxes and duty charges. These vary from country to country and are the responsibility of the buyer.
You can shop with confidence! We are confident in the quality of our merchandise and guarantee that our products will be as described. If you are delighted with your purchases, please tell a friend. If you are not delighted, return it to us within 14 days and we will refund your purchase price. For obvious reasons, we can not accept returns of closeout, seasonal items, or software (including opened Cricut cartridges). Your complete satisfaction is our goal and we strive to ensure that every customer is a return customer!
We offer a money back guarantee!